Closed Beta Test FAQ
Source: stellasora.global/news/135
Closed Beta Test FAQ
Esteemed Tyrant,
We sincerely appreciate your unwavering support and enthusiasm for Stella Sora! To assist you during the Closed Beta Test, we've compiled this FAQ addressing common inquiries. Should you have any additional questions, please don't hesitate to reach out to our team at: [email protected].
Q: What are the start and end times for this Closed Beta Test?
A: The Closed Beta Test will run from May 28, 2025 at 20:00 (UTC-7) to June 8, 2025 at 00:00 (UTC-7) , that's a total of 11 days. Enjoy your adventure!
Q: How do I know if I've been selected for the Closed Beta Test (CBT)?
A: Participants were randomly selected based on the information provided in the recruitment survey.
Notification emails has been sent to those who were chosen.
Please check the email linked to the Yostar Account you used to sign up on the Stella Sora official website.
You can also visit the CBT recruitment page to check your qualification status.
Q: Will my game data be saved after the Closed Beta Test ends?
A: No. This is a closed beta test with no in-game purchases and will be subject to a data wipe. All game data will be deleted once the test period concludes.
Q: Once pre-download becomes available, how can I download the game client for the Closed Beta Test?
A: The CBT will be available on PC (Windows) and Android platforms. If you are selected for the test, you can log in on either platform using the email address that received the qualification. Please note that the download methods differ by platform:
1. For Android Users:
The download permission will be sent to your Gmail account submitted in the survey. The email containing the game download link, will redirect you to the Stella Sora Closed Beta Test inteface on Google Play for installation.
2. For PC (Windows) Users:
Please download the client via the link provided in the official notification email.
◊Note◊
1. Game data is shared across PC (Windows) and Android under the same account, so you're free to switch between platforms during the CBT.
2. When downloading on Android, make sure you're signed into Google Play with the same Gmail account you provided in the survey.
3. The additional Gmail address you submitted is only used for downloading the Android version and cannot be used to log in to the CBT. Please use the Yostar Account you used to sign up on the Stella Sora official website to create and access your CBT account.
Q: How do I log in once the CBT officially begins?
A: Please make sure to log in using the Yostar Account you used during the recruitment on the Stella Sora official website. You can also visit the CBT recruitment page to check whether your email has been granted access.
Q: What should I do if my existing account appears to be reset after logging in?
A: Your account progress will not be erased during the CBT period.
If your account appears to be new, please make sure you are logging in with the same Yostar Account you used to sign up on the Stella Sora official website during recruitment.
Q: Will my account be reset if I uninstall the CBT game client?
A: No. Your account progress will not be lost during the CBT period. You can redownload and reinstall the game and log back in using the Yostar Account that received CBT access to continue where you left off. Please note that all CBT data will be wiped once the test ends.
Q: Can I change the email address linked to my CBT access?
A: No, changes cannot be made once the survey has been submitted. Please make sure to use the Yostar Account you used to log in on the Stella Sora official website during recruitment to participate in the test.
Q: What are the minimum and recommended system requirements for participating in this CBT?
A: To ensure a smooth testing experience, we recommend using a device with the following specifications or higher.
Minimum
For Android
OS: Android 9.0 or later
Processor: Snapdragon 865 or newer
RAM: 6GB or more
Storage: At least 12GB available
For PC (Windows)
OS: Windows® 10 64-bit, Windows® 11 64-bit
CPU: Intel® Core™ i3
RAM: 8GB or more
Storage: At least 12GB available on HDD/SSD
Graphics: NVIDIA GeForce GTX 750 or above
DirectX: Version 11
Recommended
For Android
OS: Android 9.0 or later
Processor: Snapdragon 8 Gen2 or newer
RAM: 8GB or more
Storage: At least 12GB available
For PC (Windows)
OS: Windows® 10 64-bit, Windows® 11 64-bit
CPU: Intel® Core™ i5
RAM: 16GB or more
Storage: At least 12GB available on HDD/SSD
Graphics: NVIDIA GeForce GTX 1060 or above
DirectX: Version 11
Q: Can I share my account with a friend during the CBT?
A: Unfortunately, account sharing or trading is strictly prohibited during this test. If such behavior is detected, the account in question will be disqualified from the CBT.
Due to the risks of account sharing or trading, any accounts found in violation will be suspended without the option to appeal during the test period. Please protect your personal information and follow the test rules. Do not share or sell your CBT account under any circumstances.
Q: Can I share CBT content through livestreams, screenshots or recordings?
A: Yes, you're welcome to share and record content from the CBT. However, please note that Stella Sora is still under development, and the current test content does not represent the final quality of the game.
Q: How can I provide feedback or suggestions about the game?
A: If you have any suggestions for improvement, you can reach out to us via in-game Customer Service (Menu > Feedback) or email us at [email protected]. We carefully review all feedback and pass it on to the development team. As Stella Sora is still in development and many gameplay systems and features are still being refined, we sincerely welcome your valuable input to help us improve and grow.
Q: How can I report a bug in the game? (e.g. game freezes, login issues, or in-game bugs)
A: If you encounter any issues during gameplay, please contact us via the in-game Customer Service (Menu > Feedback) or email us at [email protected]. We will carefully review your report and pass it along to the development team for investigation.
As Stella Sora is still under development, gameplay systems and features are still being refined. Your feedback is incredibly valuable and greatly appreciated as we work to improve the game.
Stay up to date by following our official social media channels:
Stella Sora EN Official Homepage
Official X Account
Official Facebook Page
https://www.facebook.com/StellaSoraEN
Official YouTube Account
https://www.youtube.com/@StellaSoraEN
Official Discord Server